Terms of Service

1. Acceptance

By creating an account or using the Meshflow platform, you agree to these Terms of Service. If you do not agree, do not use the service. These terms are between you and Alpaca Software Ltd, registered in England and Wales ("Meshflow", "we", "us").

2. Eligibility

You must be at least 18 years old to use Meshflow. By using the service, you confirm that you are legally permitted to engage in trading activity in your jurisdiction. It is your responsibility to comply with local laws and regulations.

3. The service

Meshflow provides a platform for configuring and running automated trading agents that interact with supported exchanges via API. We do not hold your funds, execute trades on your behalf outside of your explicit agent configuration, or provide investment advice of any kind.

We reserve the right to modify, suspend, or discontinue the service at any time with reasonable notice.

4. Your account

• You are responsible for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account.
• You must provide accurate information when registering.
• You may not share your account or create accounts on behalf of others without our written consent.

5. API keys and exchange access

When you connect an exchange, you provide Meshflow with API keys. You agree to:

• Only provide read and trade-only API keys — never withdrawal-enabled keys.
• Ensure that the API keys you provide are yours to use.
• Accept that Meshflow is not liable for trading losses resulting from agent activity you have configured.

6. No financial advice

Meshflow is a technology platform, not a financial adviser. Nothing on this platform constitutes investment advice, a recommendation to buy or sell any asset, or a solicitation of any kind. Trading involves significant risk of loss. Past performance of any strategy is not indicative of future results. You trade entirely at your own risk.

7. Payments and cancellation

Paid plans are billed monthly in advance. You may cancel at any time from your account settings — your access continues until the end of the current billing period. We do not provide refunds for partial months.

8. Prohibited use

You may not use Meshflow to:

• Engage in market manipulation or any activity prohibited by applicable law.
• Probe, scan, or test the vulnerability of our systems.
• Attempt to gain unauthorised access to any part of the service.
• Resell or sublicense access to the platform without written consent.

9. Limitation of liability

To the maximum extent permitted by law, Meshflow is not liable for any trading losses, lost profits, or indirect damages arising from your use of the service. Our total liability to you for any claim arising out of these terms shall not exceed the amount you paid us in the three months preceding the claim.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

Questions about these terms: [email protected]